/dns-domain-problems/

DNS and Domain Problems Troubleshooting

Fix domains that do not resolve, wrong nameservers, slow propagation, record conflicts, and sites that work in some locations only.

46 topics · 3 published guides

Common symptoms

Domain not resolving or NXDOMAIN
Wrong website or parked page
www and non-www behave differently
Email broke after nameserver change
Site works from some locations only

Start here

01 Check registrar status and expiration
02 Copy all DNS records before changing nameservers
03 Compare live DNS with the intended host records
04 Test from multiple networks or DNS checkers

Most common problems

6 signals

Intermediate DNS and Domain Problems

DNS propagation taking too long

Learn what causes “DNS propagation taking too long,” how to recognize symptoms, and safe steps to diagnose and repair the problem.

Visitors or admins encounter: DNS propagation taking too long

Intermediate DNS and Domain Problems

Domain not resolving

Learn what causes “Domain not resolving,” how to recognize symptoms, and safe steps to diagnose and repair the problem.

Visitors or admins encounter: Domain not resolving

Intermediate DNS and Domain Problems

DNS_PROBE_FINISHED_NXDOMAIN

Learn what causes “DNS_PROBE_FINISHED_NXDOMAIN,” how to recognize symptoms, and safe steps to diagnose and repair the problem.

Visitors or admins encounter: DNS_PROBE_FINISHED_NXDOMAIN

On the board Intermediate

Domain nameservers incorrect

Learn what causes “Domain nameservers incorrect,” how to recognize symptoms, and safe steps to diagnose and repair the problem.

On the board Intermediate

Domain points to wrong website

Learn what causes “Domain points to wrong website,” how to recognize symptoms, and safe steps to diagnose and repair the problem.

On the board Intermediate

ERR_NAME_NOT_RESOLVED

Learn what causes “ERR_NAME_NOT_RESOLVED,” how to recognize symptoms, and safe steps to diagnose and repair the problem.

All problems in this category

Showing 46 topics · 3 published guides

P1 · intermediate
DNS propagation taking too long
Learn what causes “DNS propagation taking too long,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
P1 · intermediate
Domain not resolving
Learn what causes “Domain not resolving,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
P2 · intermediate
DNS_PROBE_FINISHED_NXDOMAIN
Learn what causes “DNS_PROBE_FINISHED_NXDOMAIN,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
P2 · intermediate
Domain nameservers incorrect
Learn what causes “Domain nameservers incorrect,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P2 · intermediate
Domain points to wrong website
Learn what causes “Domain points to wrong website,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P2 · intermediate
ERR_NAME_NOT_RESOLVED
Learn what causes “ERR_NAME_NOT_RESOLVED,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P2 · intermediate
MX record incorrect
Learn what causes “MX record incorrect,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P2 · intermediate
Website stopped working after DNS change
Learn what causes “Website stopped working after DNS change,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
A record incorrect
Learn what causes “A record incorrect,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
AAAA record incorrect
Learn what causes “AAAA record incorrect,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
CAA record incorrect
Learn what causes “CAA record incorrect,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
CNAME record incorrect
Learn what causes “CNAME record incorrect,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
DKIM record incorrect
Learn what causes “DKIM record incorrect,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
DMARC record incorrect
Learn what causes “DMARC record incorrect,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
DNS cache shows old website
Learn what causes “DNS cache shows old website,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
DNS record conflict
Learn what causes “DNS record conflict,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
DNS_PROBE_FINISHED_BAD_CONFIG
Learn what causes “DNS_PROBE_FINISHED_BAD_CONFIG,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
DNSSEC misconfiguration
Learn what causes “DNSSEC misconfiguration,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
DNSSEC validation failed
Learn what causes “DNSSEC validation failed,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Domain email stopped working after nameserver change
Learn what causes “Domain email stopped working after nameserver change,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Domain expired
Learn what causes “Domain expired,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Domain redirects to old website
Learn what causes “Domain redirects to old website,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Domain redirects to parked page
Learn what causes “Domain redirects to parked page,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Domain registration suspended
Learn what causes “Domain registration suspended,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Domain shows hosting default page
Learn what causes “Domain shows hosting default page,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Domain shows server IP address
Learn what causes “Domain shows server IP address,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Domain transfer failed
Learn what causes “Domain transfer failed,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Domain transfer locked
Learn what causes “Domain transfer locked,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Domain verification record not working
Learn what causes “Domain verification record not working,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Domain works with www but not without www
Learn what causes “Domain works with www but not without www,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Domain works without www but not with www
Learn what causes “Domain works without www but not with www,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Duplicate DNS records
Learn what causes “Duplicate DNS records,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Email provider domain verification failed
Learn what causes “Email provider domain verification failed,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Google Search Console domain verification failed
Learn what causes “Google Search Console domain verification failed,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Internet provider shows old DNS
Learn what causes “Internet provider shows old DNS,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Local computer shows old DNS
Learn what causes “Local computer shows old DNS,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Microsoft 365 domain verification failed
Learn what causes “Microsoft 365 domain verification failed,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Missing DNS records
Learn what causes “Missing DNS records,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Nameserver change not working
Learn what causes “Nameserver change not working,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
SPF record incorrect
Learn what causes “SPF record incorrect,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
SRV record incorrect
Learn what causes “SRV record incorrect,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Subdomain not working
Learn what causes “Subdomain not working,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
TXT record incorrect
Learn what causes “TXT record incorrect,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Website stopped working after domain transfer
Learn what causes “Website stopped working after domain transfer,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Website works from some locations but not others
Learn what causes “Website works from some locations but not others,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Wildcard subdomain not working
Learn what causes “Wildcard subdomain not working,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon

Related categories

Frequently asked questions

How long does DNS propagation take? +

Many changes appear within minutes to a few hours, but some resolvers can cache longer depending on TTL and provider behavior.

Repair dispatch

Still Need Help Fixing Your Website?

If you are not comfortable editing website files, changing server settings, repairing a database, or troubleshooting a live website, professional help may prevent additional damage or downtime. We will review the problem before accepting the repair.

You will receive a clear explanation of the likely cause.
We will tell you if the issue falls outside our repair scope.
No additional work will be performed without approval.
A backup should be created whenever access and website condition allow it.

Emergency repair Request diagnosis

Do not share passwords through an unencrypted contact form.