/hosting-problems/

Website Hosting Problems and Troubleshooting

Understand downtime, resource limits, suspended accounts, failed backups, migrations, and hosting-side issues that take a site offline.

44 topics · 2 published guides

Common symptoms

Site down or intermittently unavailable
Timeouts and slow hosting response
Account suspended or resource limit notices
Files or database missing after migration
Site broke after PHP, cache, or CDN changes

Start here

01 Check host status page and account notices
02 Confirm DNS still points to this host
03 Review resource usage (CPU, RAM, disk, inodes)
04 Ask whether a server migration just occurred

Most common problems

6 signals

Intermediate Hosting Problems

Website exceeded resource limits

Learn what causes “Website exceeded resource limits,” how to recognize symptoms, and safe steps to diagnose and repair the problem.

Visitors or admins encounter: Website exceeded resource limits

Intermediate Hosting Problems

Website is down

Learn what causes “Website is down,” how to recognize symptoms, and safe steps to diagnose and repair the problem.

Visitors or admins encounter: Website is down

On the board Intermediate

Hosting server returned 500 error

Learn what causes “Hosting server returned 500 error,” how to recognize symptoms, and safe steps to diagnose and repair the problem.

On the board Intermediate

Shared hosting is too slow

Learn what causes “Shared hosting is too slow,” how to recognize symptoms, and safe steps to diagnose and repair the problem.

On the board Intermediate

Website down after changing nameservers

Learn what causes “Website down after changing nameservers,” how to recognize symptoms, and safe steps to diagnose and repair the problem.

On the board Intermediate

Website down after changing PHP version

Learn what causes “Website down after changing PHP version,” how to recognize symptoms, and safe steps to diagnose and repair the problem.

All problems in this category

Showing 44 topics · 2 published guides

P1 · intermediate
Website exceeded resource limits
Learn what causes “Website exceeded resource limits,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
P1 · intermediate
Website is down
Learn what causes “Website is down,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
P2 · intermediate
Hosting server returned 500 error
Learn what causes “Hosting server returned 500 error,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P2 · intermediate
Shared hosting is too slow
Learn what causes “Shared hosting is too slow,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P2 · intermediate
Website down after changing nameservers
Learn what causes “Website down after changing nameservers,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P2 · intermediate
Website down after changing PHP version
Learn what causes “Website down after changing PHP version,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P2 · intermediate
Website down after enabling cache
Learn what causes “Website down after enabling cache,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P2 · intermediate
Website down after enabling CDN
Learn what causes “Website down after enabling CDN,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P2 · intermediate
Website down after hosting migration
Learn what causes “Website down after hosting migration,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P2 · intermediate
Website down after moving from staging to production
Learn what causes “Website down after moving from staging to production,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P2 · intermediate
Website down after restoring backup
Learn what causes “Website down after restoring backup,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P2 · intermediate
Website exceeded CPU limit
Learn what causes “Website exceeded CPU limit,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P2 · intermediate
Website hosting account suspended
Learn what causes “Website hosting account suspended,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P2 · intermediate
Website keeps timing out
Learn what causes “Website keeps timing out,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P2 · intermediate
Website will not load
Learn what causes “Website will not load,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Hosting account cannot connect to database
Learn what causes “Hosting account cannot connect to database,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Hosting account cannot send email
Learn what causes “Hosting account cannot send email,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Hosting backup failed
Learn what causes “Hosting backup failed,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Hosting backup restore failed
Learn what causes “Hosting backup restore failed,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Hosting cache not clearing
Learn what causes “Hosting cache not clearing,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Hosting cron jobs not running
Learn what causes “Hosting cron jobs not running,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Hosting DNS records incorrect
Learn what causes “Hosting DNS records incorrect,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Hosting file manager not working
Learn what causes “Hosting file manager not working,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Hosting firewall blocking website
Learn what causes “Hosting firewall blocking website,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Hosting malware scanner blocking files
Learn what causes “Hosting malware scanner blocking files,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Hosting server returned 502 error
Learn what causes “Hosting server returned 502 error,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Hosting server returned 503 error
Learn what causes “Hosting server returned 503 error,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Hosting server returned 504 error
Learn what causes “Hosting server returned 504 error,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Hosting SSL installation failed
Learn what causes “Hosting SSL installation failed,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Hosting staging site not working
Learn what causes “Hosting staging site not working,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Website broken after server migration
Learn what causes “Website broken after server migration,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Website database missing from hosting account
Learn what causes “Website database missing from hosting account,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Website exceeded bandwidth limit
Learn what causes “Website exceeded bandwidth limit,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Website exceeded concurrent connection limit
Learn what causes “Website exceeded concurrent connection limit,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Website exceeded disk quota
Learn what causes “Website exceeded disk quota,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Website exceeded entry process limit
Learn what causes “Website exceeded entry process limit,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Website exceeded inode limit
Learn what causes “Website exceeded inode limit,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Website exceeded memory limit
Learn what causes “Website exceeded memory limit,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Website files missing from hosting account
Learn what causes “Website files missing from hosting account,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Website hosting server is slow
Learn what causes “Website hosting server is slow,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Website intermittently unavailable
Learn what causes “Website intermittently unavailable,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Website ownership permissions incorrect
Learn what causes “Website ownership permissions incorrect,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Website permissions changed
Learn what causes “Website permissions changed,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon
P3 · advanced
Website works sometimes but not others
Learn what causes “Website works sometimes but not others,” how to recognize symptoms, and safe steps to diagnose and repair the problem.
Coming soon

Related categories

Frequently asked questions

How do I know if hosting is the cause? +

Hosting is likely when multiple sites on the account fail, resource limits are exceeded, or the origin is unreachable while DNS is correct.

Repair dispatch

Still Need Help Fixing Your Website?

If you are not comfortable editing website files, changing server settings, repairing a database, or troubleshooting a live website, professional help may prevent additional damage or downtime. We will review the problem before accepting the repair.

You will receive a clear explanation of the likely cause.
We will tell you if the issue falls outside our repair scope.
No additional work will be performed without approval.
A backup should be created whenever access and website condition allow it.

Emergency repair Request diagnosis

Do not share passwords through an unencrypted contact form.