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PREVENTATIVE WORDPRESS CARE · FROM $169/MO

Website Care Plans

Preventative maintenance for stable WordPress websites, with managed updates, verified backups, monitoring, and clearly scoped technical support.

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WordPress Care Plans require an approved website and hosting environment.

MORE THAN AUTOMATIC UPDATES

Automation Backed by Human Oversight

Automatic updates and backups are easy to turn on. Knowing whether an update broke something, whether a backup works, and what to do when a website fails requires more.

  • Managed WordPress Updates

    We safely manage core, plugin, and theme updates and check for common site-breaking problems.

  • Daily Off-Site Backups

    Scheduled backups with restore verification included, subject to the plan and hosting environment.

  • Security, SSL & Email Auth Monitoring

    Uptime, malware, SSL expiry, security headers, WAF/CDN status, and SPF/DKIM/DMARC/MX checks when DNS access is granted.

  • Technical Health & Performance

    Crawl health (robots.txt, sitemap, mixed content), caching/CDN configuration, image/performance tooling, and monthly reports.

Our WordPress Care Plans combine automation with human oversight, preventative maintenance, verified recovery processes, and real technical support. We do not just install an update plugin and disappear.

RESCUE VS CARE

Already Have a Website Problem?

Care plans maintain a healthy website. If your site is currently broken or experiencing an issue, start with Website Rescue.

Rescue / Repair

A separate one-time service for a broken site, WordPress error, failed update, plugin conflict, hosting issue, DNS/SSL problem, or other repair need.

Website Care Plans

Preventative ongoing maintenance for a stable site. WordPress plans require an approved website and cloud, VPS, or managed hosting environment.

Get Website Rescue

Once your site is repaired and stable, we can recommend an eligible ongoing Care Plan.

CARE PLANS

Choose the Level of Care Your Site Needs

Three clearly scoped options for stable WordPress websites.

Care Essential

$169 /mo

WordPress brochure and small-business websites

We keep your WordPress website updated, backed up, monitored, and running safely.

Approved cloud/VPS hosting required — keep yours or migrate to ours

Included

  • ✓ Managed WordPress core, plugin, and theme updates
  • ✓ Updates checked for common site-breaking issues
  • ✓ Staging workflow before risky live updates when appropriate
  • ✓ Daily off-site backups
  • ✓ Monthly restore verification
  • ✓ 24/7 automated uptime monitoring
  • ✓ 24/7 automated security monitoring and alerts
  • ✓ Security scanning and malware monitoring/detection
Choose Essential
View everything included
  • ✓ Web application firewall management when a WAF/CDN is in the stack
  • ✓ HTTP security headers monitoring and maintenance (HSTS, X-Frame-Options, related headers)
  • ✓ SSL certificate and domain expiration monitoring
  • ✓ Email authentication DNS monitoring (SPF, DKIM, DMARC, MX) when DNS access is granted
  • ✓ Technical crawl health checks (robots.txt, XML sitemap, mixed content)
  • ✓ CDN and browser-caching configuration maintained
  • ✓ Monthly site health report
  • ✓ Performance and image optimization suite
  • ✓ Up to 30 minutes of website help each month
  • ✓ Business-hours support with a 1–2 business day response target

Not included

  • ✕ Traditional shared hosting
  • ✕ Full WooCommerce or store operations
  • ✕ 24/7 guaranteed human response
  • ✕ Unlimited development or emergency repairs
  • ✕ Major redesigns or new feature development
  • ✕ Legal policy drafting (Privacy Policy / Terms), content SEO campaigns, or conversion redesign
  • ✕ Malware remediation outside normal plan scope
  • ✕ SEO ranking, sales, or conversion guarantees
  • ✕ Unsupported third-party or custom-system repairs
MOST POPULAR

Care Professional

$249 /mo

Growing, lead-generation, membership, and simple ecommerce sites

Proactive WordPress maintenance and support for websites that play an important role in your business.

Approved cloud/VPS hosting required — keep yours or migrate to ours

Included

  • ✓ Everything in Care Essential
  • ✓ Priority support
  • ✓ Same-business-day response target during business hours
  • ✓ Staging-tested plugin and theme updates where technically possible
  • ✓ Basic post-update functionality and form smoke testing
  • ✓ Basic checkout smoke testing for simple existing ecommerce
  • ✓ Up to 90 minutes of website help each month
  • ✓ Plugin conflict troubleshooting within included support time
Choose Professional
View everything included
  • ✓ Quarterly performance and PageSpeed review
  • ✓ Quarterly security posture review (headers, SSL/TLS config, WAF status)
  • ✓ Hosting Health Review for available resource limits
  • ✓ Proactive identification of common WordPress problems

Not included

  • ✕ Full WooCommerce or store management
  • ✕ Product catalog management
  • ✕ Merchant or payment disputes
  • ✕ Marketplace feed management
  • ✕ Full technical SEO campaigns
  • ✕ Major redesign or development projects
  • ✕ Sales or conversion guarantees
  • ✕ Traditional shared hosting
  • ✕ Unlimited emergency repairs

Care Priority

$379 /mo

Business-critical websites where downtime needs rapid attention

Proactive care plus an emergency response path when monitoring detects a serious issue.

Approved cloud/VPS hosting required — keep yours or migrate to ours

Included

  • ✓ Everything in Care Professional
  • ✓ 24/7 automated uptime and security monitoring
  • ✓ Alert escalation for critical incidents
  • ✓ Human review during defined Care Priority response windows
  • ✓ Emergency issue intake for active Care Priority clients
  • ✓ Priority recovery workflow
  • ✓ Emergency Recovery Allowance: up to 2 hours per covered incident, up to 2 incidents per year
  • ✓ Covered incidents include outages, failed managed updates, critical WordPress errors, and serious site-breaking issues on actively maintained sites
Choose Care Priority
View everything included
  • ✓ Weekly backup verification
  • ✓ Quarterly Core Web Vitals review
  • ✓ Annual hosting and environment audit
  • ✓ Up to 150 minutes of website help each month

Not included

  • ✕ 24/7 guaranteed immediate human answer
  • ✕ Zero-downtime SLA
  • ✕ Unlimited emergency repair or development
  • ✕ Full ecommerce or store operations
  • ✕ New development and major custom-code failures
  • ✕ Unsupported third-party systems or provider failures
  • ✕ Client-caused changes, account ownership, or payment processor issues
  • ✕ Malware remediation outside normal plan scope
  • ✕ Sales, SEO ranking, or conversion guarantees

WordPress Care Plans require an approved website and hosting environment. Enrollment follows a website health and hosting review.

Not sure which plan?

We will review your site, hosting, and maintenance needs before recommending a plan. Requesting a review does not imply automatic acceptance.

Request a Site Review

Eligibility

Who Care is / isn’t for

Care is preventative maintenance for stable WordPress sites on approved infrastructure — not an unlimited development retainer and not a substitute for Rescue.

Who this is for

  • Business WordPress sites that need updates, backups, and monitoring handled every month
  • Owners who already survived a rescue and want prevention instead of another emergency
  • Teams on approved cloud/VPS hosting, or ready to migrate to an environment we manage
  • Operators who want written health reports and clear includes / excludes — not an unlimited retainer
  • Sites where we receive cooperative admin, staging, backup, and (when needed) DNS/host access

Who this is not for

  • WordPress sites on traditional shared hosting with no plan to migrate
  • Live WooCommerce stores that need checkout, feeds, and payment ops — those need Commerce Systems
  • Anyone expecting 24/7 human on-call, sales growth, or ranking guarantees
  • Closed builders (Wix, Squarespace, Webflow) that block real maintenance access
  • Projects that need unlimited development, redesigns, or “fix everything forever” retainers

Value fit

DIY vs Care

Same checklist items — different process and risk. Care is about verification and response targets, not magic guarantees.

  • Updates

    DIY

    Click Update on the live site and hope nothing breaks

    Care

    Managed updates with breakage checks and staging when the risk warrants it

  • Backups

    DIY

    Host snapshot exists somewhere — restore path untested until you need it

    Care

    Scheduled off-site backups with restore verification on a defined cadence

  • Incidents

    DIY

    You notice when customers complain or Google Search Console warns you

    Care

    Automated monitoring alerts; humans respond on your plan’s business-hours target

  • Troubleshooting

    DIY

    Guess which plugin broke it, or hire someone after hours of trial-and-error

    Care

    Scoped technical support and conflict troubleshooting within included minutes

  • Documentation

    DIY

    No record of what changed this month

    Care

    Monthly site health report summarizing maintenance and notable findings

Scope

Included vs project work

Small website help is limited by each tier’s monthly minutes (Essential 30 / Professional 90 / Priority 150). Larger work is quoted separately — usually as Rescue or a project.

  • Core, plugin & theme updates

    Included

    Managed updates with checks for common breakages; staging when appropriate

    Project / Rescue

    Major version migrations that need redesign, custom-code rewrites, or multi-week QA

  • Backups & restore verification

    Included

    Scheduled off-site backups plus the restore checks listed in your plan

    Project / Rescue

    Full disaster rebuilds, multi-site restores, or recovery outside backup retention

  • Monitoring & alerts

    Included

    24/7 automated uptime/security monitoring and plan-scoped alert handling

    Project / Rescue

    Custom observability stacks, third-party NOC contracts, or guaranteed human night coverage

  • Small website help

    Included

    Minor edits and support within your monthly minutes (Essential 30 / Pro 90 / Priority 150)

    Project / Rescue

    New landing pages, redesigns, custom features, or work that exceeds included minutes

  • Forms, SSL & email auth DNS

    Included

    Smoke checks and SSL/email-auth monitoring when access is granted

    Project / Rescue

    Full email deliverability rebuilds, provider migrations, or merchant/bank disputes

  • Security scanning

    Included

    Malware monitoring/detection and hardening within normal Care scope

    Project / Rescue

    Deep malware cleanup, forensic rebuilds, or post-hack redesign — quoted as Rescue

  • Hosting / environment

    Included

    Resource reviews and Care-eligible stack maintenance on approved cloud/VPS

    Project / Rescue

    Host migrations, replatforming, or moving off shared hosting into Care eligibility

  • SEO & marketing

    Included

    Technical crawl health checks (robots, sitemap, mixed content) only

    Project / Rescue

    Content SEO campaigns, ranking projects, ads, or conversion redesigns

Response targets

Severity response targets

These are acknowledgement / response targets during business hours (Eastern Time), not fix-time guarantees. Automated monitoring runs 24/7; humans do not. Resolution depends on access, hosting, and issue complexity.

  • P1 Critical

    Full outage, white screen / critical error, checkout completely down

    Essential
    1–2 business days
    Professional
    Same business day
    Priority
    Priority intake + escalation windows

  • P2 High

    Major form failures, SSL warnings, serious plugin conflict after updates

    Essential
    1–2 business days
    Professional
    Same business day
    Priority
    Same business day (priority queue)

  • P3 Normal

    Non-blocking bugs, layout quirks, routine support inside monthly minutes

    Essential
    Within monthly help queue
    Professional
    Within monthly help queue
    Priority
    Within monthly help queue

  • P4 Planned

    Non-urgent improvements, content tweaks, scheduled reviews

    Essential
    Scheduled in monthly minutes
    Professional
    Scheduled in monthly minutes
    Priority
    Scheduled in monthly minutes

Before enrollment

Care intake audit

Every WordPress site must pass a website health and hosting review before Care starts. Existing faults become a written stabilization quote — Rescue first, then Care.

  • Hosting class and access (approved cloud/VPS, staging, backups, SSH/SFTP when needed)
  • WordPress + PHP versions and known compatibility risks
  • Plugins, themes, and license status (including abandoned or nulled software)
  • Backup presence, retention, and restore path
  • Admin users, roles, and obvious credential hygiene issues
  • Security posture (malware signals, SSL, WAF/CDN when present)
  • Forms, email delivery path, and DNS auth records when DNS access is granted
  • Staging availability and safe-update path
  • Performance / Core Web Vitals baseline snapshot

QUICK PLAN GUIDE

Which Plan Is Right for Me?

Start with the kind of site you have and how important its uptime and functionality are to your business.

$169/mo

Care Essential

You have a standard WordPress business or brochure site and want us to handle ongoing technical maintenance.

$249/mo

Care Professional

Your website generates leads, uses important forms or business functionality, and needs more proactive support and included help.

$379/mo

Care Priority

Your website is business-critical and downtime needs a faster escalation and recovery path.

FEATURE COMPARISON

Compare All Three Care Plans

The full difference in maintenance, support time, response priority, and recovery coverage.

Website Care Plan feature comparison
Feature Essential Professional Most Popular Priority
Price $169/mo $249/mo $379/mo
Site type WordPress WordPress business sites Business-critical WordPress
WordPress maintenance Yes Yes Yes
Managed updates Yes Yes Yes
Daily backups Daily Daily Daily
Restore verification Monthly Monthly Weekly
24/7 automated uptime monitoring Yes Yes Yes
Security & malware monitoring Yes Yes Yes
WAF management (when in stack) Yes Yes Yes
SSL & domain expiration monitoring Yes Yes Yes
HTTP security headers monitoring Yes Yes Yes
Email auth DNS (SPF/DKIM/DMARC/MX) When DNS access granted When DNS access granted When DNS access granted
Technical crawl health (robots.txt / sitemap) Yes + mixed content Yes + mixed content Yes + mixed content
CDN & browser-caching configuration Yes Yes Yes
Performance & image optimization suite Yes Yes Yes
Monthly reporting Yes Yes Yes
Included website help 30 min 90 min 150 min
Priority support Standard Priority Highest
Staging-tested updates Risk-based / when appropriate Yes, where possible Yes
Quarterly performance review No PageSpeed review Core Web Vitals review
Quarterly security posture review No Yes Yes
Human alert escalation No No Yes
Emergency recovery allowance No No Limited covered allowance
Hosting requirement Approved cloud/VPS Approved cloud/VPS Approved cloud/VPS

Swipe horizontally to compare all three plans.

MONITORING & RESPONSE

Automated Monitoring Is Not Continuous Human Surveillance

Every WordPress plan uses automated systems around the clock. Care Priority adds a defined escalation path.

ESSENTIAL + PROFESSIONAL

24/7 Automated Monitoring

Monitoring systems continuously check the site and generate alerts. Support and investigation follow each plan's business-hours response target.

CARE PRIORITY

24/7 Automated Monitoring + Human Escalation

Critical alerts enter our priority workflow for investigation and escalation according to the Care Priority response policy. This is not a 24/7 guaranteed immediate human answer.

HOSTING REQUIREMENTS

Keep Your Host. Or Let Us Handle It.

You do not have to move your website just to work with us.

Keep Your Existing Hosting

If your current cloud, VPS, or managed hosting environment meets our technical requirements, you can keep it.

Migrate to an Approved Environment

If your current hosting does not meet Care Plan requirements, we can help migrate your site to an approved hosting environment that we manage.

Approved cloud, VPS, or managed hosting is required for WordPress Care.

Traditional shared hosting is not eligible for WordPress Care Plans because limited server access, resource restrictions, and inconsistent environments can prevent the reliable backup, staging, monitoring, and recovery workflows the plans are designed to deliver.

Why?

CARE FAQ

Eligibility, Hosting, and Plan Scope

Clear answers about what Care covers before you request enrollment.

Can I keep my current hosting? +
Yes. If your current cloud, VPS, or managed hosting environment meets our technical requirements, you can keep it. If it does not, we can recommend or help migrate you to an approved environment.
Why isn't shared hosting eligible? +
Our Care Plans depend on reliable backups, staging, monitoring, recovery access, predictable resources, and the ability to troubleshoot hosting-level problems. Traditional shared hosting can restrict these capabilities, so WordPress sites on shared hosting must move to an approved environment before entering a Care Plan.
My website is already broken. Which plan should I buy? +
Start with Website Rescue/Repair. Care Plans are designed for stable websites that need ongoing maintenance. Once we repair and stabilize your site, we will recommend the appropriate ongoing Care Plan.
Does 24/7 monitoring mean someone is watching my website all night? +
No. Monitoring is automated 24/7. Our systems continuously check for outages and other monitored conditions. Care Priority adds an enhanced human escalation and emergency-response workflow for critical alerts during defined response windows.
Does my monthly support time roll over? +
No. Included website-help time resets each billing period and does not roll over. It is for minor maintenance and support, not major development projects.
Does a Care Plan include unlimited repairs? +
No. Care Plans cover ongoing maintenance and the specific support included with each plan. Large repairs, major development, malware remediation, redesigns, or issues outside plan scope may require a separately quoted Website Rescue or project.

My website is already broken

Care is not a substitute for a repair. Start with Website Rescue, then move into Care after the site is stable and eligible.

Get Website Rescue

Ready for Preventative Website Care?

Request a website and hosting review. We will confirm eligibility and recommend the plan that fits your site.

Request a Site Review Get Website Rescue

WordPress Care Plans are subject to website health review and hosting eligibility.